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Thursday, January 26 • 3:30pm - 4:30pm
Undiscovered Use Cases for CRM: How TVO Has Thought (and Acted) Outside the Box with Microsoft Dynamics CRM LIMITED

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As the technological extension of Ontario’s public education system, TVO’s vision is to create a better world through the power of learning. TVO provides learning opportunities for Ontarians through innovative educational products, in-depth current affairs, ground breaking documentaries, and award-winning TVOKids resources both inside and outside the classroom. TVO is funded primarily by the Province of Ontario and is a registered charity supported by sponsors and thousands of donors. As a publicly funded organization, TVO is very careful with its technology capital expenditures which has led to some creative uses of commercial-off-the-shelf software applications. TVO has leveraged their Microsoft Dynamics CRM to support some interesting business use cases. Join Marj Cromb from TVO’s IT division as she takes you on a tour of TVO’s CRM use cases. 

avatar for Marj Cromb

Marj Cromb

Marj Cromb is a 25+ year veteran at TVO, having worked in television production (in front of- and behind the camera), marketing, sales, product licensing, philanthropy, product management, business process engineering and finally finding her “forever home” in IT. Marj leads a team of developers, project managers and business process engineers that is accountable for internal business systems and processes for TVO, the technological... Read More →

Thursday January 26, 2017 3:30pm - 4:30pm
Wellington Ballroom A Thompson Hotel - Lower Level

Attendees (17)